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Avaya Announces New Smart Desktop Devices for the Hospitality Industry

SANTA CLARA, CA–(Marketwired – March 08, 2018) – Avaya Holdings Corp. (NYSE: AVYA) announced new and enhanced smart devices to drive digital transformation for hospitality companies, including a new release of Avaya Vantage™, the company’s flagship device for delivering superior experiences, and a portfolio of IP devices designed specifically for the industry. These smart devices drive a new level of convenience and automation for hospitality companies, spurring revenue generation and market differentiation.

Hospitality providers are already using the Avaya Vantage device to furnish guests with new amenities, such as bedside environmental controls and access to services. Recent research conducted by Avaya in the US shows that these bedside features are perceived as highly valuable by business professionals — three out of four respondents would like bedside environmental controls, and half of those surveyed would like to view or request hotel services from a bedside device. The ability to more effectively promote hotel services on a completely customizable touch screen can help transform a traditional cost-center into a profit-center, boosting hospitality provider revenue.

The latest release of Avaya Vantage will support hospitality businesses with the Avaya IP Office® Platform in addition to Avaya Aura®. Enhancements in the latest version will also enable guests to sync their personal mobile phone to the Avaya Vantage device to use while staying at the hotel. Avaya Vantage will also offer specialized features to support a broad range of other vertical industries, such as insurance, healthcare, banking and more.

Avaya’s new Hospitality IP devices portfolio initially consists of three new models with features including HD audio, programmable soft keys, speaker with acoustic echo cancellation, and an optional full 3.5 inch color display screen. All of these devices are supported by Avaya Aura, Avaya IP Office as well as the Powered by Avaya IP Office cloud service available from Avaya channel partners.

“There’s increasing demand on the hospitality industry to provide guests with a unique experience in amenities, services and comfort. Most guests don’t want technology to be intrusive, but will appreciate the conveniences it can deliver. Avaya’s smart desktop devices portfolio enables hospitality businesses to step up their game, providing guests with the ‘wow factor’ that helps ensure repeat bookings.”
- Jean Turgeon, vice president and chief technologist, Avaya

“As organizations around the world embrace digital transformation, the hospitality industry is following suit. This market offers considerable growth opportunities — with its impressive hospitality customer base and re-energized commitment to deliver vertical-targeted UC solutions, Avaya is poised to greatly benefit from this growth.”
- Alaa Saayad, TITLE, Frost & Sullivan

The new Hospitality smart devices and all of the latest Avaya Desktop Experiences can be seen at Enterprise Connect industry event at Avaya’s booth # 1918.

A case study describing how customers are using Vantage to digitally transform the hospitality experience is also available HERE.

About Avaya
Avaya is a global leader in digital communications software, services and devices for businesses of all sizes. Our open, intelligent and customizable solutions for contact centers and unified communications offer the flexibility of Cloud, on-premises and hybrid deployments. Avaya shapes intelligent connections and creates seamless communication experiences for our customers, and their customers. Our professional planning, support and management services teams help optimize solutions, for highly reliable and efficient deployments. Avaya Holdings Corp. is traded on the NYSE under the ticker AVYA. For more information, please visit www.avaya.com

Cautionary Note Regarding Forward-Looking Statements
This document contains certain “forward-looking statements.” All statements other than statements of historical fact are “forward-looking” statements for purposes of the U.S. federal and state securities laws. These statements may be identified by the use of forward looking terminology such as “anticipate,” “believe,” “continue,” “could,” “estimate,” “expect,” “intend,” “may,” “might,” “our vision,” “plan,” “potential,” “preliminary,” “predict,” “should,” “will,” or “would” or the negative thereof or other variations thereof or comparable terminology and include, but are not limited to, expected cash savings and statements about growth, exchange listing and improved operational metrics. The Company has based these forward-looking statements on its current expectations, assumptions, estimates and projections. While the Company believes these expectations, assumptions, estimates and projections are reasonable, such forward-looking statements are only predictions and involve known and unknown risks and uncertainties, many of which are beyond its control. The factors are discussed in the Company’s Registration Statement on Form 10 filed with the Securities and Exchange Commission, may cause its actual results, performance or achievements to differ materially from any future results, performance or achievements expressed or implied by these forward-looking statements. For a further list and description of such risks and uncertainties, please refer to the Company’s filings with the SEC that are available at www.sec.gov. The Company cautions you that the list of important factors included in the Company’s SEC filings may not contain all of the material factors that are important to you. In addition, in light of these risks and uncertainties, the matters referred to in the forward-looking statements contained in this report may not in fact occur. The Company undertakes no obligation to publicly update or revise any forward-looking statement as a result of new information, future events or otherwise, except as otherwise required by law.

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Source: Avaya Newsroom

All trademarks identified by ®, TM, or SM are registered marks, trademarks, and service marks, respectively, of Avaya Inc. All other trademarks are the property of their respective owners

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