Air Canada Mobile App Breach

Air Canada plane 2

CBJ — As many as 20,000 Air Canada customers may have had their personal information compromised after a breach in the airline’s mobile app. The serious matter has prompted a complete lockdown of all 1.7 million accounts until the passwords  be changed.

Air Canada detected unusual login activity between Aug. 22 and Aug. 24 and tried to block the hacking attempt, locking the app accounts as an additional measure.

Mobile app users received an email alerting them about the situation.

The app keeps basic information such as a user’s name, email and phone number. Credit card data is encrypted and would be protected from a breach according to the airline. However, Aeroplan numbers, passport numbers, birth dates, nationalities and countries of residence could have been accessed if users saved them in their account profile.

According to the federaal government the risk of a third party obtaining a passport in someone else’s name is low if the user still has their passport and supporting documents.


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