There are a lot of elements that go into being a successful manufacturing company—and it’s easy to understand why through tough times in industry, many manufacturing companies go under. The simple fact is that if in manufacturing, companies need to be nimble, and they need to adaptable. And most importantly, they need to simply have the most competitive product lines.
Eurospec Manufacturing can boast all of the qualities needed to be a successful manufacturing company in the Canadian industry. The company is an aggressive and capable full-service organization serving customers with prototyping, new tool builds, stamping and assemblies. Located in the GTA, the company operates in the thick of Ontario manufacturing sector.
Founded in 1985, the company is owned privately, and owner Stephan Potter (who is also a Director) along with Patrick Petracca, Director of Sales and Marketing explain just how a company can stay the course through the tough times.
The company operates out of a modern 100,000-square-foot facility and according to their website “combines traditional craftsmanship with today’s modern technology.” The company says that they operate on a 24 hours a day, seven days a week basis—opting to strive for ultimate customer service.
Products and services
Eurospec operates an internal prototyping group who are dedicated to meeting customer needs for fast turnaround of development and prototype parts. They use a “production intent process” to make sure parts can be made in a production environment at a later date. The company, as with all their products, likes to fully integrate the customer in the design process and will not move ahead with anything that is less than satisfactory.
Eurospec is known in the industry for having a strong design department as well, which designs dies and tooling with a wide range of complexities and tolerances. The company often has to respond to high volumes, which is just fine, as their commitment is always to the best possible service.
Seeking the best in customer relationships
The company is pleased to offer tooling and stamping from their facilities, and this “full service” component is what has kept the business going for so long. Eurospec has also managed to keep some long-time customers, many of whom have been going to the company since its earliest years. Potter says the company’s competitive edge in the business is “finding ways to keep internal costs down in order to keep customers.”
“We’re always looking for value-adds for the customer—we look for ways to reduce costs and present that to the customer. We also do continuous improvement practices and see where we can improve operational efficiencies.” All in the name of a sustainable business.
Experience helps Eurospec as well. “We have a lot of expertise in our services therefore acting as a full-service supplier to our customers. We get involved with the customers—including making recommendations, doing the manufacturing, and making changes until they’re happy,” Potter explains.
Making it through the windfall
Unfortunately, it’s not all a bed of roses for Eurospec. With the economic downturn, the company had to re-evaluate and re-strategize. But they have remained strong ever since. Eurospec let go some of their more junior staff, reducing employee numbers, but it was all a necessary hardship. “We’re in the automotive sector, and in the last two years the automotive sector it was hit really hard” Potter laments. However, there is an upside—employees who are with the company have most of the time been there for extended careers. “We have people that are working here who are long term employees, most are over five years. A lot of employees have grown with the company and know the expectations,” he adds, showing the positive side of having an experienced staff.
Petracca says that since the recession, the company has also developed a new diversification strategy. The company has plans to move outside the automotive sector more aggressively. “We’re looking at wind and solar energy, and looking at opportunities by working with the Ontario government. We want this company to be in 20 to 25 per cent non-automotive. One of the sectors we want to branch out into is renewable and the other is agriculture/construction,” he reasons. “We’ve delved a little bit into mining as well,” Potter adds.
“But, at the same time we want to keep the nucleus of our business in automotive,” Petracca says. “We’re coming up with ways to increase our sales, and finding ways to make our products better and cheaper than what’s out there today.”
The Eurospec advantage
In a nutshell, Eurospec is the company to go to when you need manufacturing services. The company is efficient at running complicated sub-assemblies ranging from single operation processes to complicated fully automated processes, and has expertise in working with different welding practices—not to mention they are dedicated to achieving tight project timelines.
The company is familiar with international shipping, and also one of the safest in the industry.
“We have a full safety manual and a safety committee with two management representatives and two employee representatives. They come up with regular action plans to maintain safety,” Potter says. The company has been QS9000 and ISO 9002 registered since 1998, and TS16949:2002 registered since June 1, 2006 (they note that ISO / TS 16949:2002 replaced QS9000 in 2006).
“We are very innovative and dynamic,” Petracca says, reminding why it’s no wonder Eurospec will continue to thrive for years to come.