Multi construction services

Multi Construction Services Inc. (MCS) is a leader in Hydro Excavation, which provides specialized excavation services to the construction industry in Toronto, the GTA, and across Ontario. Hydro excavation uses highly pressurized water to loosen soil, and a powerful vacuum to remove the excavated material, providing a safe excavation method for urban projects with high potential for undetected underlying infrastructure that may pose safety hazards to the construction crews, or jeopardize operations of underground utilities such as water, electrical, gas, or fiber optics to name a few.

“High pressure water will loosen the soil, and the vacuum will take the soil away without breaking any utilities infrastructure that may be present in the ground, and it’s safe and easy to maneuver around the infrastructure,” says Mario Musto, the founder of MCS, excavation professional, and veteran of the construction industry.

“We started MCS in 2000, focusing on providing water services, and we found water excavation technology as a very safe and efficient way to approach excavation in family house projects. Modern urban houses have a lot of underground infrastructure going in, and large modern cities have a lot of underground infrastructure that can go undetected, so offering this service made sense. Anytime a client needs to go underground – from utilities to sewer maintenance companies – we are there and ready to provide the service,” says Musto.

Hydro Excavation (or “Hydro X”) is a fairly new technology, but its presence in the construction industry continues to grow as it becomes a preferred method for locating, exposing and excavating gas, electrical, phone and all other types of underground infrastructure. MCS hydro excavation can complement and replace the traditional excavating methods (such as hand digging with a shovel, rubber tire, backhoe and auger), because the technology can easily access areas where the mechanical equipment struggles.

According to Musto, the issue of safe excavation (and hydro excavation as a solution) came into the forefront following several incidents during utilities excavation projects in Toronto, including damage to gas mains and high voltage electric infrastructures. “In Toronto, the underground infrastructure is not well documented, so often the excavators dig looking for something that is supposed to be there and find something else instead. Excavation has its safety risks, and that is why the construction companies are always considering the safest way to approach projects in the GTA. It’s a matter of evolution, where the companies want to use the safest equipment to do the job,” says Musto.

This technology continues to find its place with the customers as the underground infrastructures continue to evolve and offer significant challenges in terms of complexity. Today, MCS operates 18 fully equipped vehicles, and has over 30 employees.

The company executed a vast array of projects over the years. Recently, during the storm flooding in southern Ontario and the GTA in July, the company was commissioned to an unusual (but logical) task to bring down water levels in and around critical infrastructure to allow access and timely repairs. “A transformer station in Mississauga that supplies power to some 500,000 houses was flooded, and we were called out to help bring the water levels down in order for the utility bring the power back on as soon as possible. We provided several trucks for this emergency situation, and it was quite a high profile project for us,” says Musto.

MCS offers its service to a wide array of customers who require excavating services in places with high potential for undetected underground infrastructure. Clients such as railways, utilities, and construction companies in and around urban centres represent MCS’s main clientele. “We have done quite a lot of work for railways around Toronto just in the past year, with several projects for CN and GO railways. These projects can be very challenging because we work on live railway lines, with trains passing and so on,” says Musto.

While the construction industry has its ups and downs, the company and its thorough service built relationships with well-established construction and service firms. The company is also a union signatory, LiUNA, Local 183 and Local 793 (the largest construction labourers union in North America), and Operating Engineers, Local 793. By attaching itself to a union, the company can bid on certain specific projects that are only available to unionized firms.
Besides a thorough service to customers, another way MCS makes its service exceptional is in its relationships with the equipment providers. “When we started in the business, the hydro excavation trucks and the equipment were cookie-cutter, one product fits all trucks. We have built an excellent relationship with Vac-Con and CM Equipment (our dealer for our trucks), and some four years ago we took this relationship to another level, when we took the initiative, visited the manufacturer in Florida and we provided them with ideas on how to improve their product, so we could provide a better service. We are visionaries when it comes to this equipment and its effective usage. That’s why we now have the best equipment out there, and that’s part of our success,” says Musto.

MCS plans to remain faithful to its hydro excavation niche, without any plans to expand into additional services, and with the Toronto construction and infrastructure constantly growing, the company expects a steady organic growth in the years to come.