Nissan Canada Finance informs customers of possible data breach
MISSISSAUGA, ON–(Marketwired – December 21, 2017) – Nissan Canada Finance (NCF) is notifying its customers in Canada that it is a victim of a data breach that may have involved unauthorized person(s) gaining access to the personal information of some customers that have financed their vehicles through Nissan Canada Finance and INFINITI Financial Services Canada.
On December 11, 2017, NCF became aware of unauthorized access to personal information. The unauthorized access may have impacted the following types of information for some customers: customer name, address, vehicle make and model, vehicle identification number (VIN), credit score, loan amount and monthly payment. We are still investigating exactly what personal information has been impacted.
While the precise number of customers affected by the data breach is not yet known, NCF is contacting all of our current and past customers – approximately 1.13 million customers – who have financed their vehicles through Nissan Canada Finance and INFINITI Financial Services Canada. At this time, there is no indication that customers who financed vehicles outside of Canada are affected. In addition, no payment card information was affected.
Customer privacy and data security are most critical to NCF and NCF is taking prompt action to notify potentially affected customers and is offering them 12 months of credit monitoring services through TransUnion at no cost. While the precise number of customers affected by this breach is not yet known, out of abundance of caution, NCF is notifying all of its customers and is offering all customers these credit monitoring services even if their personal information was not actually affected. Customers may obtain more information by visiting www.nissancanadafinance.ca/securitynotice.
Concurrently with customer notifications, NCF has also contacted Canadian privacy regulators, law enforcement and leading data security experts to help rapidly investigate this matter.
“We sincerely apologize to the customers whose personal information may have been illegally accessed and for any frustration or inconvenience that this may cause,” said Alain Ballu, president, Nissan Canada Finance. “We are focused on supporting our customers and ensuring the security of our systems.”
About Nissan North America
In North America, Nissan’s operations include automotive styling, engineering, consumer and corporate financing, sales and marketing, distribution and manufacturing. Nissan is dedicated to improving the environment under the Nissan Green Program and has been recognized annually by the U.S Environmental Protection Agency as an ENERGY STAR® Partner of the Year since 2010. More information on Nissan in North America and the complete line of Nissan and INFINITI vehicles can be found online at www.NissanUSA.com and www.INFINITIUSA.com, or visit the U.S. media sites NissanNews.com and INFINITINews.com.
About Nissan Motor Co., Ltd.
Nissan is a global full-line vehicle manufacturer that sells more than 60 models under the Nissan, Infiniti and Datsun brands. In fiscal year 2016, the company sold 5.63 million vehicles globally, generating revenue of 11.72 trillion yen. Nissan engineers, manufactures and markets the world’s best-selling all-electric vehicle in history, the Nissan LEAF. Nissan’s global headquarters in Yokohama, Japan, manages operations in six regions: Asia & Oceania; Africa, Middle East & India; China; Europe; Latin America; and North America. Nissan has a global workforce of 247,500 and has been partnered with French manufacturer Renault since 1999. In 2016, Nissan acquired a 34% stake in Mitsubishi Motors. Renault-Nissan-Mitsubishi is today the world’s largest automotive partnership, with combined annual sales of almost 10 million units a year.
For more information about our products, services and commitment to sustainable mobility, visit nissan-global.com. You can also follow us on Facebook, Instagram, Twitter and LinkedIn and see all our latest videos on YouTube.
About Nissan Canada Inc.
Nissan Canada Inc. (NCI) is the Canadian sales, marketing and distribution subsidiary of Nissan Motor Limited and Nissan North America, Inc. NCI directly employs 306 full-time staff across offices in Vancouver (BC), Mississauga (ON), and Kirkland (QC). There are 200 independent Nissan dealerships, including 45 that also act as Nissan Commercial Vehicles dealers, and 42 INFINITI retailers across Canada. A pioneer in zero emission mobility, Nissan made history with the introduction of the Nissan LEAF, the first affordable, mass-market, pure-electric vehicle and winner of numerous international accolades including the prestigious 2011 European Car of the Year and World Car of the Year awards.
Director, Corporate Communications
Manager, Product Communications