T & E Health Pros
When it comes to delivering first-class personal health care, T & E Health Pros has one rule.
“If we won’t have them in our house, they won’t be in yours,” says T & E Health Pros Owner Tina Denzi.
T & E Health Pros is changing the way home healthcare is perceived. Owned and operated by Denzi and her mother Elinor Tureck, the women have a combined 60 years’ experience in the healthcare industry.
Prior to forming T & E Health Pros, Denzi felt that more could be done in providing exceptional healthcare that no one was undertaking, and decided to start a company that would. “We saw some holes. We thought we could do something for people by taking a really family oriented approach to business. I knew we could do better.”
Denzi was bolstered by having her application to the Human Resources and Skills Development one of the 10 per cent that were selected. That was in 2003, and today T & E Health Pros is one of the area’s most successful home healthcare providers.
T & E Health Pros provides nursing, personal support, companion care, and housekeeping to the Durham Region and the Greater Toronto Area. “Our goal is to provide our clients with large company benefits and service with a small company approach. It is important to us that we know our clients’ needs and their families. Putting our clients first is our top priority,” says Denzi, a spirited woman whose passion for healthcare is impossible to miss.
A family-run business, Denzi and Tureck want all their clients to feel part of the family. “We only hire people that I would have taking care of my own 97-year-old grandmother. The work we do can be difficult at times, and the only way to provide it properly is if it comes from a place of caring. At the end of the day it’s not about the work, it’s about the person.”
Personal Support Workers
T & E Health Pros employs over 100 Personal Support Workers, who provide ongoing health care available from two to 24 hours a day in your home, retirement home, nursing home or hospital room. PSWs are on hand to help their clients with everything from meal preparation to personal care, shopping, accompany to appointment and palliative care. It’s an intimate service and one that PSWs take very seriously; PSWs can make indelible improvements to the life of a senior, extending their happiness and quality of life.
T & E Health Pros have RNs and RPNs who work in the community as well offering palliative mediate care and support to both the patient and his or her family. Denzi hand picks the RNs and RPNs to work in nursing and retirement homes in the Durham Region, a service that can be directly billed to your insurance company. Services provided by RNs and RPNs are invaluable and give peace of mind to family members, confident their loved one is in the right hands.
T & E Health Pros see the demand for its services only growing, and in a prescient move, has started building a full-life integrated health care centre, a 6,000 square foot full senior day program and integrated health care centre.
“The senior day programs are going to help cut the costs of health care from hospitals to long-term beds, but they are also going to help families at home because we can provide a much less expensive opportunity for you to care for your family. This is the first of five that we are opening.”
Less specialized but nevertheless still incredibly helpful to clients, T & E Health Pros also offers housekeeping services. “A housekeeping division is not something that is typical of this industry,” says Denzi, “but, again, we saw a gap where there were seniors who did not qualify for, nor necessarily need, personal support, but they do need somebody to come in and assist with housekeeping.”
The housekeeping division has done better than Denzi imagined. “It’s huge. We have a lot of funded people and a lot of private pay: young families, war veterans, school teachers, doctors’ offices. We also have a contract with Shoppers Drug Mart. We have an amazing team and they are second to none.”
Pioneering what home healthcare can provide for people, T & E Health Pros has become a highly sought after company, and with the new care centres, will be able to extend its family even more.
“At the end of the day it’s the community that I serve. That is the important part.”