TransLink & Shaw to make Wi-Fi free on entire transit system

CBJ Newsmakers

First in Canada to offer a free, transit-wide public Wi-Fi network

NEW WESTMINSTER, BC and CALGARY, AB, Dec. 12, 2018 (GLOBE NEWSWIRE) — TransLink and Shaw Communications Inc. are teaming up to deliver free Wi-Fi for transit customers across Metro Vancouver.

“We have half-a-million people ride our system every day, and when we ask them what they’d like to see on transit, Wi-Fi is one of the most frequent requests,” said TransLink CEO Kevin Desmond. “We’re proud to be the first transit authority in Canada to offer this free Wi-Fi service and we’re doing it at no cost to our customers or taxpayers.”

Starting in 2020, TransLink riders – whether or not they are Shaw customers – will be able to stay connected for free throughout their commute on bus, SkyTrain or SeaBus.

The agreement between TransLink and Shaw will see these enhancements come at no cost to TransLink or its customers. Under the agreement, Shaw will install and operate the Wi-Fi system. Since 2016, there has been free Wi-Fi at SeaBus terminals and on SeaBus ferries through a similar agreement with Shaw.  

“Every day, thousands of people use their transit commute to catch up on life and reach out to friends, family and colleagues — and having access to seamless connectivity is what makes this possible,” said Katherine Emberly, President, Business, Brand and Communications, Shaw Communications. “Whether it’s through text, email or social media, these connections are at the heart of our business, and the Wi-Fi system will enable us to keep more riders in Metro Vancouver connected as they travel across the system.”

TransLink and Shaw will refine the system design and plan to run trials in 2019, with deployment starting in 2020. TransLink expects the entire network to be completed by 2025. Wi-Fi rollout will begin with SkyTrain and buses.

TransLink intends to eventually provide Wi-Fi on all modes, including HandyDART, West Coast Express and community shuttle buses.


Ty Speer, Tourism Vancouver President and CEO –

“TransLink and Shaw’s commitment to expand Wi-Fi across the transit system will enhance the personalized visitor experience for many travellers to our region who use public transportation,” said Ty Speer, CEO and President of Tourism Vancouver. “As we look to develop Vancouver into the most digitally connected city for visitors, the insights we’ll gain from the Wi-Fi network will be an important tool to help us effectively manage tourism in our destination.”

Learn More:

TransLink Mobile Services

Media contact:
TransLink Media Relations
C: (778) 375-7788 E:  

Shaw Communications Inc.
Chethan Lakshman, VP, External Affairs
C: (403) 930-8448 E:

About Shaw
Shaw Communications Inc. is a leading Canadian connectivity company. The Wireline division consists of Consumer and Business services. Consumer serves residential customers with broadband Internet, Shaw Go WiFi, video and digital phone. Business provides business customers with Internet, data, WiFi, digital phone and video services. The Wireless division provides wireless voice and LTE-Advanced data services through an expanding and improving mobile wireless network infrastructure.  

Shaw is traded on the Toronto and New York stock exchanges and is included in the S&P/TSX 60 Index (Symbol: TSX – SJR.B, SJR.PR.A, SJR.PR.B, NYSE – SJR, and TSXV – SJR.A). For more information, please visit