VitalHub Announces 5-Year Licensing Contract to implement and use the TREAT Client Management and Care Coordination Solution with Family Service Toronto

TORONTO, June 24, 2021 (GLOBE NEWSWIRE) — VitalHub Corp. (the “Company” or “VitalHub”) (TSXV: VHI) is pleased to announce the closing of a 5-year licensing contract, following a competitive RFP process with Family Service Toronto (“FST”), to implement the use of the Company’s TREAT Client Management and Care Coordination solutions.

Following a highly competitive RFP process, Family Service Toronto selected VitalHub’s TREAT platform to replace their incumbent Case Management System used since 2005. The deal comprises a 5-year licensing contract for use of VitalHub’s TREAT Client Management and Care Coordination software solutions.

One of Canada’s largest social service agencies, FST sought a solution to migrate their programs to a new Electronic Client Record system, offering the ability to store and track client data. Moreover, they required a solution that would help streamline their business processes, to ensure efficiency, while still meeting funder, reporting, and submission requirements.

A key requirement for FST was a solution which provided their counsellors and other service providers with the ability to input separate or shared event logs, schedules, assignments as well as the ability to set up user interfaces appropriate to individual user functions and varying scopes of authority. TREAT addresses this leading-edge functionality for co-ordination of care, offering best-practice documentation, and integrated functionality for standard reporting.

“TREAT has been one of our flagship offerings for quite some time, and is a product that has consistently brought value to many of our customers. This deal demonstrates the competitiveness of our EHR and Case Management solution, and the value we offered to clients in digitizing systems to improve the coordination and delivery of care,” said Dan Matlow, CEO of VitalHub Corp. “We are delighted to work with Family Service Toronto in helping to streamline their business processes, helping to optimize efficiency and ensuring compliance with reporting requirements.

“We needed to find a solution to replace our legacy system, specifically one that would allow us to support the many community programs and services we provide across Toronto,” said Brian Porter, FST’s Director of Technology, Communications and Facilities. “We determined VitalHub’s TREAT system was best suited to supporting our large multi-program needs following a review of other solutions. We look forward to our partnership with the VitalHub team.”


For more than 100 years, Family Service Toronto has been welcoming residents into a caring community that supports families and individuals to overcome adversity and to thrive. FST is one of Canada’s largest social service agencies that works with and for the city’s residents. FST’s mission is shaped by their understanding of poverty and the pernicious effects of marginalization and discrimination. While they direct their energies to support individuals and families, they also work upstream to influence policy, build knowledge, strengthen communities and advocate for system change.

Each day across Toronto, you will find FST staff providing services to people with mental health needs, persons impacted by family violence, and people with developmental disabilities. FST’s three core service areas — mental health, family violence and developmental disabilities — remain exceptionally relevant and will remain the focus of their work.


Software for Health and Human Services providers designed to simplify the user experience & optimize outcomes.

VitalHub provides technology to Health and Human Services providers including; Hospitals, Regional Health Authorities, Mental Health, Long Term Care, Home Health, Community and Social Services. VitalHub solutions span the categories of Electronic Health Record (EHR), Case Management, Care Coordination, Patient Flow & Operational Visibility, and DOCit Mobile Apps.

The Company has a robust two-pronged growth strategy, targeting organic growth opportunities within its product suite, and pursuing an aggressive M&A plan. Currently, VitalHub serves 275+ clients across Canada, USA, UK, Australia, Qatar, and Latvia. VitalHub is based in Toronto, Canada, with an offshore development hub in Sri Lanka. The Company is publicly traded on the TSX Venture Exchange under the symbol “VHI”.


Dan Matlow
Chief Executive Officer, Director
(416) 727-9061
[email protected]


This press release includes forward-looking statements regarding the Corporation and its business, which may include, but is not limited to, statements with respect to the appointment of a new directors. Often, but not always, forward-looking statements can be identified by the use of words such as “plans”, “is expected”, “expects”, “scheduled”, “intends”, “contemplates”, “anticipates”, “believes”, “proposes” or variations (including negative variations) of such words and phrases, or state that certain actions, events or results “may”, “could”, “would”, “might” or “will” be taken, occur or be achieved. Such statements are based on the current expectations of the management of each entity and are based on assumptions and subject to risks and uncertainties. Although the management of each entity believes that the assumptions underlying these statements are reasonable, they may prove to be incorrect. The forward-looking events and circumstances discussed in this release, may not occur by certain specified dates or at all and could differ materially as a result of known and unknown risk factors and uncertainties affecting the companies, including risks regarding the technology industry, failure to obtain regulatory or shareholder approvals, market conditions, economic factors, the equity markets generally and risks associated with growth and competition. Although the Corporation has attempted to identify important factors that could cause actual actions, events or results to differ materially from those described in forward-looking statements, there may be other factors that cause actions, events or results to differ from those anticipated, estimated or intended. No forward-looking statement can be guaranteed. Except as required by applicable securities laws, forward-looking statements speak only as of the date on which they are made and the Corporation undertakes no obligation to publicly update or revise any forward-looking statement, whether as a result of new information, future events, or otherwise.

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